Mediation Services and Training in Dispute Resolution
 

Mediation is about looking for solutions.  It offers an additional approach, complementing typical grievance and disciplinary procedures.  It’s about working towards a future based on collaborative working. 

 
Typical activities

• Providing qualified workplace mediators for handling interpersonal disputes between employees
• Carrying out independent grievance investigations
• Designing and delivering customised programmes on handling conflict or developing managerial mediation skills
• Using interactive theatre to demonstrate the effectiveness of mediation as part of a wider communication programme

Outcomes

• More win-win scenarios resulting in less costly and more enduring solutions to difficult issues at work
• Less time spent by managers or HR professionals ‘shuttling’ between disaffected parties
• Establishing a culture that is able to tackle conflict constructively and move on positively
• Easily understood message on what mediation is all about

 HR Consultancy